Education and Operations Officer Role


Job Title: Education and Operations Officer (Programme Delivery) 

Reports to: Chief Operating Officer

Location: London Office or remote working with attendance at the London office when required. This role requires regular travel around the UK during programme delivery months.

Renumeration: £26k – £30k per annum based on experience. 

Appointment terms: Full-time 35 hrs per week

Hours: 09:00 – 17:00 with evening and weekend work when required

Summary of role 

The Education and Operations Officer (Programme Delivery) is key to ensuring the successful delivery of the Air Leagues multiple education programmes for KS3 & KS4 Secondary and Further Education. The role involves delivering engaging sessions in all aspects of Aviation and Aerospace linked to extracurricular development and engagement, and national curriculum STEM delivery. You will assist in the development of new materials and programmes and will be supported by and work closely with the Chief Operating Officer. 

This role will combine delivering and developing in person activity around the UK and delivering our virtual sessions across a variety of platforms (70%). When not delivering programme activity you will assist in general administrative operations for the Charity (30%). Providing support with Scholarships, Membership and new projects. You will also be supporting business volunteers to deliver sessions to young people at our careers and gliding days.

Throughout the pandemic we have established an engaging and interactive virtual offer and a partnership with Speakers for Schools that has broadened the opportunities for schools to connect with the Air League beyond their local geography and we expect to maintain this alongside the return to face-to-face activities. 

This is an exciting opportunity for an early career education or engagement professional looking to grow their experience within the sector and expand their knowledge and skills in programme delivery and development. Or for an experienced education professional with NQTS status looking for a career change and a move into the charity sector. The Air League is a small agile team, we are looking for a self-starter, who is capable of absorbing key information quickly, hands on and a great team player.     

Organisation Context 

The Air League is a sector leading aviation and aerospace charity with a vision focused on changing lives through aviation. It breaks down the perceived barriers into these industries through its scholarships and industry leading outreach programme, Soaring to Success™. The Air League’s unique approach is designed to help those who want to pursue a career in all disciplines within aviation and aerospace.

Since its foundation in 1909 the Air League has supported thousands of young people into careers in Aviation and championed the growth of the UK’s Aviation and aerospace sector. The Air League aims to inspire, enable and support the next generation of aviation and aerospace professionals from any background across the United Kingdom. Equally important is ensuring this next generation of leaders are at the forefront of improving fuel efficiency, developing new aircraft, propulsion technology, and introducing sustainable, alternate aviation fuels.

As the UK’s largest provider of aviation scholarships and bursaries, the charity offers flying, gliding, engineering, drone and space opportunities to a wide range of beneficiaries which include disadvantaged youngsters, wounded and injured servicemen and women.

Launched in 2019, the Soaring to Success programme forms the basis of the Air League’s youth outreach; it is an inspirational activity which is the largest scale programme of its type. As a national project supported by the Department for Transport and Boeing UK, the programme not only inspires, stimulates, and encourages young individuals to consider a career within aviation and aerospace, but also acts as a catalyst to spark the inspiration and realisation that this is an opportunity and possibility that is accessible.



Areas of Responsibility and specific duties: 

  • On site and virtual delivery of the Air Leagues education and youth work programmes, engaging young people 14-19 in secondary, further education and those in higher education with all aspects of Aviation and Aerospace careers and opportunities and STEM subjects. 
  • Managing relationships with Secondary schools in different regions of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent use of Soaring to Success and Aeroportal resources beyond the project. 
  • Setting up virtual and face-to-face activities including school liaison, securing volunteers, setting up on Speakers for Schools and hosting on various tech platforms (Zoom, MS Teams, Google Classrooms, etc)
  • Facilitating virtual activities to secondary school children and young professionals and to link with volunteers, hosting sessions online to ensure an interactive and engaging experience for children and volunteers. 
  • Working and networking with schools, local agencies, community and corporate partnerships. 
  • Support the development of employer networks.
  • Demonstrate the link between youth provision and educational achievement through effective qualitative and quantitative project outcome reporting
  • Support reporting and monitoring of Soaring to Success and Project Slingshot programs 
  • Support the COO in managing partnerships and networks to facilitate the employability program 
  • Be involved in the recruitment, training, and support of project volunteers.


  • Support working with a network of local agencies, schools and community partners to co-ordinate delivery days for Soaring to Success.
  • Support existing youth programs and the development of new provisions
  • Support the Air League’s strategic approach to youth provision, CPD and employability 
  • Connect and develop relationships with new schools, agencies, providers of NEET provision and employability programs 
  • Be aware of the Governments Department for Transport Strategy and Department for Education STEM strategy.
  • Attend and report back on progress with any network/partnership meeting as a requirement of our partnership funding. 

STEM Aviation Community Engagement 

  • Be involved in the recruitment, training and support of volunteers for program delivery 
  • Engage local community and family groups linked to NEET 
  • To link and work closely with local partnerships programs 
  • Support the development of employer networks linking to the opportunity area program 
  • Support the existing ‘asset based locality’ approach to community development 

General Projects 

Support the delivery of the Air Leagues Operations, Scholarships, Membership and Aeroportal development and general day to day running of the Charity. 

  • Assist in co-ordinating the Scholarships and Bursaries, applications, interviews and awards. 
  • Assist in responding to and monitor the Air League general enquires emails
  • Ensure all correspondence is recorded accurately in the CRM system 
  • Ensure all parental consent forms are completed and safeguarding measures are adhered to 
  • Supporting and co-hosting sessions to teachers including CPDs, staff meetings and info webinars to promote Soaring to Success, deepen engagement and demonstrate impact
  • In collaboration with rest of team, identifying need for and developing new resources and guidance to support greater school engagement. 
  • In collaboration with rest of team, develop and implement new processes and system improvements, to support increased school engagement.

Monitoring and evaluation 

  • Demonstrate the impact of our programmes through effective qualitative and quantitative project outcome reporting
  • Demonstrate the impact of the programmes and link between education careers knowledge and aviation industry access.  
  • Co-ordinate and collate required surveys, feedback from partners and beneficiaries to provide qualitative and quantitative reporting on programmes outcome, including effective demonstration of outcome reporting, including outcome tools and methodology.  


  • Communicating regularly and attending meetings with partners and schools. 
    • Assist in the research and identification of additional funding opportunities. 
    • To clearly articulate and be a tangible portrayal of the Air Leagues vision and mission & teaching, representing our values.
    • Respond to changing needs and carry out appropriate duties, in line with the purpose of the job, as may be reasonably required by your line manager. 
    • To attend regular supervision with your line manager. 
    • To attend any relevant training courses as required by your line manager. 
    • Attend Air League team meetings and contribute to the development plan and strategy. 
    • Be familiar with the Air League Values. 


The Air League is committed to safeguarding and promoting the welfare of our beneficiaries and young people. All staff are expected to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check. 

The duties of this post are not exhaustive and may change from time to time within the general character of the post or level of responsibility entailed. 

How to Apply 

Please apply in writing to the COO Caroline Smith with a CV and Cover letter stating how you meet the job specification and your suitability for the role.

Application deadline: Friday 23th July 17:00. 

Person Specification  
Qualifications Educated to degree level or equivalent professional experience (NVQ level 4 – BTEC advanced Professional award, certificate and diploma level 6, Bachelor’s degree)  NQTS Status  
Skills, Experience & Knowledge Experience of delivering activity directly to children or young people in a work capacity.Considerable knowledge of STEM subjects and demonstratable ability to deliver educational sessions in an engaging way.  Understanding of safeguarding, risk management and data protection.Experience of collating and presenting qualitative and quantitative outcome reporting and methods used to record data.  A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education. Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher/principal level.Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively.Strong organisational and administrative skills including close attention to detail and effective time management.Persuasive and confident communicator who is influential, and effective in presenting a concept both face to face and on the phone. Demonstrable capability in producing written content to a high standard.Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.Good working knowledge and practical application of Microsoft office tools. Holds a full current UK driving licenceAble to travel regularly in the UK during programme delivery.Experience of with in a multi-education, youth work, charity or community setting. Experience of using Google Classrooms to deliver online sessions.Experience of marketing to schools.Experience of client relationships management (CRM) databases. Experience of working to deliver targets in a pressurised environment.Experience of working in a youth/community setting, with NEET young people.Experience of working in a small team. Experience of working with volunteers.  Comfort and confidence in working with data to inform actions.  
Personal Attributes Comfort and confidence in working with a variety of audiences. Having an entrepreneurial and enterprising approach to their work.A “doer”- ability to anticipate requirements and act to provide workable solutions. Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. Creative and solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery Influencer – demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibreDemonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of the event.Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos Able to undertake occasional work in the evenings and at weekends as required  

Related News and Events


Support the Air League and its vision of changing lives through aviation as an individual supporter.


Support the Air League and its vision of changing lives through aviation as an corporate supporter.